My friend Michelle sent me this forwarded e-mail this afternoon.
I was in shock. On the same day when the accident happened, I was also there in Arc of Avilon. With Gabi and ALL his Mercado cousins!
We didn't witness the incident. But we were there. And it could have happened to any of us.
We were there on a whim. Miguel had a few hours to kill before flying back to KL with his kids, Luis and Rocio. Paolo had left for Paris earlier that morning but Dana and their two boys, Gio and Pepi, decided to stay a little longer to avoid the bitter winter in Europe.
So to AOA we all went. Wawel and Therese, Samantha and Diego, Miguel, Luis and Rocio, Dana, Gio and Pepi, Beeto, Gabi and myself.
Thankfully no one wanted to pet the snakes. The kids did pose with the birds and the miniature horse and fed the rabbits and giant turtles. But not the reptiles.
I don't know what I would have done if the same thing happened to Gabi or any of my nephews and nieces.
I'd probably bite the snake back! And the handler too! And after reading this forwarded e-mail, I'd probably sink my teeth on the zoo owners as well.
Wow! Can you imagine that? They blamed the victim for "not properly handling" the snake!
THEY should be the ones kept in cages! I'd certainly pay good money to visit a zoo where insensitive merchants are put on display behind bars as a warning to would be consumer victims!
Grrr... Never again.
 Date: January 8, 2008 4:30:03 PM  GMT+08:00
  Subject: Snake Bite Story at the  Arc of Avilon in Tiendesitas - FYI
  
  PASS THIS STORY TO YOUR FRIENDS...
 
 My Family and I visited the new Arc of Avilon (AoA) Zoo  located at Frontera
 Verde near Tiendesitas in Pasig last January 5, 2008.  The highlight of the
 said zoo is they allow people especially kids to touch  their animals like
 orangutan, parrots, eagles, rabbits, tortoise and  snakes.
 
 And when you allow your kids to touch these animals,  you trust that the
 animals are harmless and are trained not to hurt its  visitors.
 
 Unfortunately, my 2nd daughter was bitten by an Albino  King Snake. Her
 finger was bloodied so I quickly ask where the clinic  was located. I saw a
 sign that read Hospital/Quarantine, I quicky open the  door but found
 nothing inside but some cages and two people talking. I  ask if there's a
 doctor there and they said none. Then the king snake  handler came over and
 directed us to follow him. I thought we would be  brought to a clinic. To my
 dismay, we were brought to a dirty pantry full of  flies. And the handler
 administered Betadine to my daughter's finger, which  was stored in a soy
 sauce gallon container. A park with no clinic, no  doctor and no medicine.
 
 I took my daughter to the hospital, and upon reaching  the hospital the
 first question was what kind of snake bit my daughter.  I told them its an
 Albino King Snake. They were not sure whether the king  snake is a venomous
 or a non-venomous snake. They said they had to consult  an expert about
 this. After awhile, Thank God that the king snake was a  non-venomous one.
 But the doctors wanted to be sure so they gave my  daughter an anti-tetanus
 drug and ask her to take anti-biotics for seven  days.
 
 After reaching home, I texted both Jake and Tina Gaw  (owners of AoA) that
 the doctor asked us to observe my daughters condition.  I also told them
 that I am going to write about this horrible  experience. Tina texted back
 and said: "Jerry, if thats how bad you felt, I respect  your personal
 feelings concerning the incident. I wish she (my  daughter) could have been
 more careful in handling the snake or other pets as  well especially this
 one is exotic. Even tame ones, rabbit, tortoise, mouse,  pig bite when they
 felt hurt or frighten when not properly handled. And  its really sad when
 you felt it became a horrible issue."
 
 Now it's my daughter's fault to be bitten by the snake?  AoA never bothered
 to offer their help and now they blame my daughter for  the incident. That
 was a very insensitive remark by Tina. I don't think  the snake was hurt or
 frighten, they were tired and irritated because they  were being used to
 entertain people.
 
 Exotic you say? Why allow them to be touched by people?  Yes, I agree that
 animals bite when they felt hurt or frighten, but let  me remind the
 management of AoA that most of your audience are  children, I even saw some
 as young as two years old. They will just touch and  play with the animals
 without knowing whether they're hurting them or not. It  is AoA's
 responsibility to make sure that none of their animals  be hurt or frigthen
 so that biting won't happen.
 
 And since accidents happen, how come Arc of Avilon  don't even have a clinic
 to at least administer some first-aid soluton. What if  the eagles decided
 to peck the visitors, or use their big claws to attack  the visitors. Donkey
 or horse suddenly kicking. And snakes biting. There  shoud be a doctor, a
 clinic and first-aid kit to address this kind of  unfortunate incidents.
 
 Arc of Avilon should not allow people to touch a snake  that bites plus they
 should have expert handlers to assist its visitors. All  the Arc of Avilon
 management can say is that the snake is a non-venomous  one. No other help
 was offered, and then they will blame the visitors for  mishandling the
 animals.
 
 Am I overacting? I don't think so. What are the chances  that you will get
 bitten by a snake in the metropolis? Worst in a theme  park like Arc of
 Avilon. As a parent, will you take it sitting down?  Will you just take
 their word for it that it's non-venomous? Remember, its  a snake-bite. Let
 this be a warning to all my readers who are planning to  visit Arc of Avilon
 at Tiendesitas or any other zoo for that matter.
 
 Let my story be a lesson to all. You can ask your kids  to look but as much
 as possible DO NOT TOUCH. Better yet, DO NOT VISIT the  Arc of Avilon
 totally, until they improve their facilities. Never  again will we go to the
 Arc of Avilon.
 
 Thank you and more power. God Bless us all!
 
 Jerry Liao